Jo runs the sales department and looks after all the picking, packing and dispatch of your orders. Our handwriting and the products ordered are often a big problem to Jo. However she has been working here for long enough to find the unfindable, pack the unpackable and post to unreadable addresses with speed and success.

Jo has two adult children and a mad boxer called Max and spends much of her free time looking after her stock of Koi Carp with her husband. She enjoys travelling and tries to include as many well earned holidays into her busy year as possible.

Julie works very closely with Jo and the rest of the team as a vital first point of contact for our customers, taking responsibility for the processing of telephone and online orders. If you do telephone us, it is quite likely to be Julie who answers.

She is an extremely busy mother of four, having seen two of them accepted by Universities, one travelling and working abroad and the youngest completing her final year at middle school. She is an avid listener of rock music and when she has spare time (!), enjoys reading.

Susan is responsible for purchasing the whole range of goods and books stocked. Her negotiating and organising skills help us to achieve our target of fulfilling over 95% of orders with items from stock. She has a wide knowledge of fibres and yarns and hand looms.

In her free time Susan enjoys spinning and knitting. She is an adventurous cook and appreciates a glass of wine. She is learning elementary Spanish, using this as an excuse for travelling to unknown parts of Spain.

Sharon is the youngest member of the team and works full-time for us, pre-packaging, checking stock in and putting it away. She has also taken the responsibility of processing the additional orders generated by the George Weil purchase of the Polymer Clay Pit in 2008.

Sharon attended Godalming College and has an A level in Textiles as well as AS levels in Photography and Media. She has a hectic social life and is a talented jewellery designer, with a level 1 qualification in Art Clay Silver, as well as being an experimental textile artist.

Rachel has decided not to have her photo here - giving us the sole pleasure of looking at her. She works full-time (part-time for George Weil and part-time for her grand children!) and provides very grateful help to Sharon, ensuring stock is weighed, packaged and carefully stored ready for orders to be picked.

When she isn't looking after her young grand children, Rachel enjoys travel, good food and great wine!

Dave works in the packing room for us, wrapping your parcels and getting the post ready for Royal Mail. He is often the cheeriest member of the team!

When he is not at work, he likes to spend time with his partner. He also loves gardening, is a motorcycle enthusiast and has a keen interest in steam railways.

Ruth is responsible for keeping the accounts, paying the bills and chasing up the more dilatory of our customers. Whilst the range of stock, and curious names that are used for many items we sell continue to puzzle her, she keeps an eye on stock levels and the state of the bank account so that we continue to flourish and also helps out with taking phone calls when we are busy.

Ruth is the proud mother of three grown-up sons. She is a keen follower of fashion and trends and likes to keep herself fit by circuit training and running.

Allison is responsible for the way we present ourselves to customers, through our advertising, catalogues, mailings and web site. She is responsible for graphics, copy and the design and management of the web sites.

When she is not occupied with the needs of her teenage sons, Allison likes to spend the rest of her spare time walking and talking with her new husband.

Ian is the owner of Fibrecrafts and tries to keep out of the day-to-day side of running the business, this leaves him responsible for keeping the computer system up and running smoothly, and for finding answers to the more complex or technical questions from customers. And he can weave!

He spends much of his spare time managing the land around his home in Godalming, entertaining his grand children, polishing his small collection of MG's and visiting the Lake District.